With eBSEG Customer Assistance Solution you will be able to:
- Branch Mobile Assistant : Have a powerful Branch System Assistant with superior customer experience.
- Mobile Queue System : Save customer time and avoid crowded branches.
- Location based Marketing & Shopping : Facilitate shopping, updated and enjoy the new offers of merchants. Extremely maximizing marketing ROI and increasing sales of your organization.
- Notification Mobile Alerts : Inform and update customer with payment dates, new services and offers with Huge saving on SMS Cost using Mobile Alerts as an economical alternative.
- Special Treatment for your VIP Customers the minute they walk into your branch.
- Auto Detection of Walk in Customers using iBeacon Technology.
- Branch Interaction Survey After customer leave and power branch analytics.