About us Smithson Valley Services is a family owned and operated business. We believe in the old school business model of earning the right to be in your home. We respect your property with the upmost care and compassion. We listen, we ask questions, and most importantly we CARE. When invited into your home we understand the impact we can have when it comes to your family’s home comfort needs. We like to throw the phrase around our shop “we offer old school customer service with today’s technology”. What is meant by that is that we will not only provide you with quick, accurate, informative solutions, we will also perform the work with compassion, pride, and accuracy. We will never leave you with unanswered questions or feeling uninformed. We will always clean up after ourselves and leave a space better than we found it. You may say WOW this sounds like customer service from the early days.