Business phone systems offer the flexibility needed to support remote employees. If you have remote employees, you will want to consider a cloud-based service instead of an on-premise PBX system. A cloud-based VoIP phone system can connect your remote workforce from anywhere with the use of mobile apps. Using your own personal cell phone or mobile app can allow your team to connect to your company’s business phone system to make calls and sync their contacts from the office network. Numerous call features also support remote employees. Caller queues, call transfer, and call flip, a way to move a call from your cell phone to another device like your laptop, make managing incoming calls easy and eliminates the need for everyone to be in the same office to take client calls on a traditional office phone system.